file-circle-questionMigration Using PST File Method

Migrating Emails from Gmail to Outlook 365 Using PST File Method

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This method will work for regular gmail accounts as well as Google Workspace accounts (Earlier G-Suite).

1. Login to Outlook 2021 Using Gmail Account

  • Open Outlook 2021 on your computer.

  • Go to File > Add Account.

  • Enter your Gmail address and click Connect.

  • Enter your password when prompted and allow necessary permissions.

  • Once the account is added, let Outlook fully synchronize your emails.

2. Export the PST for the Gmail Account

  • After synchronization is complete, go to File > Open & Export > Import/Export.

  • In the Import and Export Wizard, select Export to a file and click Next.

  • Choose Outlook Data File (.pst) and click Next.

  • Select your Gmail account from the folder list (ensure Include subfolders is checked) and click Next.

  • Choose the location to save the .pst file, provide a file name, and click Finish.

  • (Optional) You may set a password for the .pst file for added security.

3. Login to New Office 365 Outlook

  • Open Outlook 365 on your computer.

  • Go to File > Add Account.

  • Enter your Office 365 email address and click Connect.

  • Sign in with your Office 365 credentials and let Outlook set up your account.

4. Import the Exported PST File

  • In Outlook 365, go to File > Open & Export > Import/Export.

  • In the Import and Export Wizard, select Import from another program or file and click Next.

  • Choose Outlook Data File (.pst) and click Next.

  • Browse and select the exported .pst file from your computer.

  • Under Options, choose how you want to handle duplicates (e.g., Replace duplicates, Allow duplicates, or Do not import duplicates).

  • Click Next, select the folders to import, and ensure Include subfolders is checked.

  • Choose whether to import items to the current folder or the same folder in Office 365.

  • Click Finish to start the import process.

5. Gmail IMAP and SMTP Settings for Manual Setup

  • IMAP (Incoming Mail Server):

    • Server: imap.gmail.com

    • Port: 993

    • Encryption: SSL/TLS

  • SMTP (Outgoing Mail Server):

    • Server: smtp.gmail.com

    • Port: 465 (SSL) or 587 (TLS)

    • Encryption: SSL/TLS

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