Message Trace Reports
Message Trace Reports
As an admin, you can find out what happened to an email message whether a message was received, rejected, deferred, or delivered by running a Message trace in the Exchange admin center. With the message trace data, it is possible to obtain mail sent and received data for the past 90 days. Message search results can be viewed in the portal itself if they are only for the last 7 days, but if they are over a week, we have to download them.
Steps:
Step:1 Open Exchange Admin Center.
Step:2 Navigate to Mail Flow –> Message Trace.
Step:3 Select Start a trace.
Step:4 You can find the message trace for either all users or can specify the senders and recipients.
Step:5 Set the Time range.
Step:6 Under Detailed search option –> Direction, you can configure if you want to start a trace for Inbound or Outbound or All mails.
Step:7 Specify the Report type and start the Search.
REFERENCES
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