Setting up an email alias in SmarterMail

If You’re a Domain Admin

An alias is an alternative email address that forwards mail to one or more existing mailboxes (it doesn’t have its own inbox).

🔹 Step-by-Step:

1. Log in to SmarterMail as the Domain Administrator.

   • URL: typically something like https://mail.yourdomain.com

   • Use your admin credentials.

2. In the left navigation pane, click on Domain Settings (⚙️ icon).

3. Go to Accounts → Aliases.

4. Click the ➕ (New) button to create a new alias.

5. Fill in the details:

   • Alias Name: the alias email address (e.g., [e-mail])

   • Email Address(es): one or more actual email addresses where incoming mail should be forwarded (e.g., [e-mail], [e-mail])

   • Optionally, check Enable alias if there’s a toggle.

   • You can also choose whether replies come from the original sender’s address (depends on version).

6. Click Save.

✅ Done! The alias is now active. Any emails sent to the alias address will automatically be forwarded to the addresses you specified.

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If You’re a System Admin (for multiple domains)

1. Log in as System Administrator.

2. Go to Manage → Domains.

3. Select the specific domain.

4. Then follow the same steps as above under Domain Admin to add aliases for that domain.

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Notes:

• Aliases don’t consume a license (they’re not real mailboxes).

• You can assign multiple recipients to one alias.

• Aliases can’t send emails, only receive/forward them.

  • If you want users to send as the alias, you’ll need to configure that in their email client (e.g., Outlook or webmail settings under “From” address).

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REFERENCES

• https://help.smartertools.com/smartermail/current/topics/domainadmin/settings/aliases