Enable / Disable MFA for User Accounts

To enable or disable MFA (Multi-Factor Authentication) for a user account in SmarterMail from the Admin Panel, follow these steps:

Enable or Disable MFA in SmarterMail (Admin Panel)

Login as Admin

• Open SmarterMail in your browser (usually something like http://mail.yourdomain.com/admin).

• Log in using an admin account.

2. Go to User Management

• Navigate to: Domain Settings → Accounts → Users

  (If you're managing multiple domains:) Go to Manage → Select a domain → then go to Users

3. Edit the User

• Find the user you want to enable/disable MFA for.

• Click on the user to open their settings.

4. Toggle MFA

• Look for a tab or option labeled "Authentication" or "Two-Step Authentication".

• You should see options like:

  • Enable Two-Step Authentication

  • Disable Two-Step Authentication

• Toggle it according to your requirement.

5. Save Changes

• After making the change, make sure to click Save.

Note:

• If you're forcing MFA at the domain or system level, individual users may not be able to disable it.

• Users may also need to set up MFA themselves after it’s enabled—e.g., scanning a QR code with an authenticator app.

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REFERENCES

• https://manage.leapswitch.com/knowledgebase/article/1051/smartermail---how-to-enable-two-factor-authentication/