OneDrive Error: The credential is invalid. Unexpected sub status (6008)

Error message "The credential is invalid. Unexpected sub status (6008)

Receiving error when logging on to onedrive application:

Error: Something went wrong. [657rx]

Message "The credential is invalid. Unexpected sub status (6008)

Tag: 657rx

Code: 2148073494

Option 1: Remove Microsoft Account

1. Sign Out from All Microsoft Apps

   • Open Microsoft Edge or Office apps

   • Sign out from your old work account and ensure your personal account is set as the default

2. Disconnect Work or School account

• Open Settings ->Go to Accounts – Click on Accounts > Access work or school.

• Find the Account – Locate the Work or School account you want to remove.

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Option 2: Remove the Account from Windows Credentials

Sometimes, Windows stores old login details in the Credential Manager, which can cause repeated sign-in attempts.

• Press Windows + S, type Credential Manager, and open it.

• Go to Windows Credentials

• Look for any entries related to your old work or Microsoft 365 account (e.g., MicrosoftOffice16_Data:

• Click Remove on those entries

Reset OneDrive Credentials

1. Press Win + R, type:

   control /name Microsoft.CredentialManager

2. In Credential Manager, go to Windows Credentials.

3. Find anything related to OneDrive, MicrosoftAccount, or Office, and remove them.

4. Restart your computer.

5. Try logging into OneDrive again.

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Option 3: Clear Cached Credentials in the Registry

If the issue persists, there may be cached data in the registry.

• Press Windows + R, type regedit, and press Enter

• Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Office\

• Look for folders/names matching your old work account and delete them

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REFERENCES

• https://answers.microsoft.com/en-us/msteams/forum/all/error-message-the-credential-is-invalid-unexpected/467421ed-829e-4e3e-a2ad-9d7fc69f8666