Microsoft 365 Apps activation error: “Your organization has disabled this device”

When trying to activate Microsoft 365 apps, you might encounter the following error:

Your organization has disabled this device

Enable the device in Microsoft Entra ID

1. Sign in to the Azure portal.

2. Select Microsoft Entra ID > Devices.

3. Check the disabled devices list in Devices, by searching on the user name or device name.

4. Select the device, and then select Enable.

If the device has been deleted in Microsoft Entra ID, you need to re-register it.

1. Go to Settings > Accounts > Access Work or School.

2. Select the account and select Disconnect.

3. Select Connect and register the device again by going through the sign in process.

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REFERENCES

• https://learn.microsoft.com/en-us/office/troubleshoot/activation/your-organization-disabled-this-device