Let users reset their own passwords
This article is for people who set password expiration policy for a business, school, or nonprofit. You can let people use the self-service password reset tool so you don't have to reset passwords for them. Less work for you!
Steps: Let people reset their own passwords
In the Microsoft 365 admin center, in the left navigation pane, select Settings > Org settings, and then select Security & privacy tab.
Select Self-service password reset, and then choose Go to the Azure portal to turn on self-service password reset.
In the left navigation pane, select Users, and then Users - all users
Select Password reset.
Select All to enable self-service password reset for all your users, or choose Selected to specify Groups you want, and then select Save.
On the Password reset | Properties page, select Authentication methods and select the Number of methods required to reset and desired Methods available to users, and then select Save.
When your users sign in, they will be prompted to enter additional contact information that will help them reset their password in the future.
Test the SSPR Feature
Ask a test user to:
Go to the Microsoft 365 sign-in page.
Click on "Can’t access your account?" or "Forgot my password".
Follow the reset process using their configured recovery options.
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